{"id":1912,"date":"2025-12-18T08:04:29","date_gmt":"2025-12-18T08:04:29","guid":{"rendered":"https:\/\/elivulu.org\/?page_id=1912"},"modified":"2025-12-18T11:23:46","modified_gmt":"2025-12-18T11:23:46","slug":"livro-de-reclamacoes","status":"publish","type":"page","link":"https:\/\/elivulu.org\/en\/livro-de-reclamacoes\/","title":{"rendered":"Livro de Reclama\u00e7\u00f5es"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1912\" class=\"elementor elementor-1912\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-37f38bf e-flex e-con-boxed e-con e-parent\" data-id=\"37f38bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c729c8 e-con-full e-flex e-con e-child\" data-id=\"1c729c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3ea2926 e-grid e-con-full e-con e-child\" data-id=\"3ea2926\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0f87bb6 e-con-full e-flex e-con e-child\" data-id=\"0f87bb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a39e9ee elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"a39e9ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exclamation\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M176 432c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80zM25.26 25.199l13.6 272C39.499 309.972 50.041 320 62.83 320h66.34c12.789 0 23.331-10.028 23.97-22.801l13.6-272C167.425 11.49 156.496 0 142.77 0H49.23C35.504 0 24.575 11.49 25.26 25.199z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFazer Reclama\u00e7\u00e3o\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8edc87 e-con-full e-flex e-con e-child\" data-id=\"b8edc87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c44ec8 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"6c44ec8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-info\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M20 424.229h20V279.771H20c-11.046 0-20-8.954-20-20V212c0-11.046 8.954-20 20-20h112c11.046 0 20 8.954 20 20v212.229h20c11.046 0 20 8.954 20 20V492c0 11.046-8.954 20-20 20H20c-11.046 0-20-8.954-20-20v-47.771c0-11.046 8.954-20 20-20zM96 0C56.235 0 24 32.235 24 72s32.235 72 72 72 72-32.235 72-72S135.764 0 96 0z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPedir Informa\u00e7\u00e3o\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c7d5bd e-con-full e-flex e-con e-child\" data-id=\"4c7d5bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21c27da elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"21c27da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-alt\" viewbox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288 248v28c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-28c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12zm-12 72H108c-6.6 0-12 5.4-12 12v28c0 6.6 5.4 12 12 12h168c6.6 0 12-5.4 12-12v-28c0-6.6-5.4-12-12-12zm108-188.1V464c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V48C0 21.5 21.5 0 48 0h204.1C264.8 0 277 5.1 286 14.1L369.9 98c9 8.9 14.1 21.2 14.1 33.9zm-128-80V128h76.1L256 51.9zM336 464V176H232c-13.3 0-24-10.7-24-24V48H48v416h288z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tConsultar  Reclama\u00e7\u00e3o\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0cc687a e-con-full e-flex e-con e-child\" data-id=\"0cc687a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47c2409 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"47c2409\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-thumbs-up\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 224H24c-13.255 0-24 10.745-24 24v240c0 13.255 10.745 24 24 24h80c13.255 0 24-10.745 24-24V248c0-13.255-10.745-24-24-24zM64 472c-13.255 0-24-10.745-24-24s10.745-24 24-24 24 10.745 24 24-10.745 24-24 24zM384 81.452c0 42.416-25.97 66.208-33.277 94.548h101.723c33.397 0 59.397 27.746 59.553 58.098.084 17.938-7.546 37.249-19.439 49.197l-.11.11c9.836 23.337 8.237 56.037-9.308 79.469 8.681 25.895-.069 57.704-16.382 74.757 4.298 17.598 2.244 32.575-6.148 44.632C440.202 511.587 389.616 512 346.839 512l-2.845-.001c-48.287-.017-87.806-17.598-119.56-31.725-15.957-7.099-36.821-15.887-52.651-16.178-6.54-.12-11.783-5.457-11.783-11.998v-213.77c0-3.2 1.282-6.271 3.558-8.521 39.614-39.144 56.648-80.587 89.117-113.111 14.804-14.832 20.188-37.236 25.393-58.902C282.515 39.293 291.817 0 312 0c24 0 72 8 72 81.452z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tElogiar ou Sugerir\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1df67e6 e-con-full e-flex e-con e-child\" data-id=\"1df67e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a024c0 elementor-widget elementor-widget-heading\" data-id=\"4a024c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bem-vindo ao<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb3c39 elementor-widget elementor-widget-heading\" data-id=\"5fb3c39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LIVRO DE\nRECLAMA\u00c7\u00d5ES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-282fb09 elementor-widget elementor-widget-heading\" data-id=\"282fb09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Um instrumento de cidadania legalmente consagrado<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d5309d0 e-flex e-con-boxed e-con e-parent\" data-id=\"d5309d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dda93bc e-con-full e-flex e-con e-child\" data-id=\"dda93bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-efc103a elementor-widget elementor-widget-heading\" data-id=\"efc103a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Escolha o seu perfil<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e906775 e-con-full e-grid e-con e-child\" data-id=\"e906775\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-417b0fa e-con-full e-flex e-con e-child\" data-id=\"417b0fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b82de31 elementor-widget elementor-widget-image\" data-id=\"b82de31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"975\" height=\"651\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.ConsumerImage.jpg\" class=\"attachment-large size-large wp-image-1929\" alt=\"\" srcset=\"https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.ConsumerImage.jpg 975w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.ConsumerImage-150x100.jpg 150w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.ConsumerImage-600x401.jpg 600w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.ConsumerImage-300x200.jpg 300w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.ConsumerImage-768x513.jpg 768w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.ConsumerImage-18x12.jpg 18w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b7115d elementor-widget elementor-widget-heading\" data-id=\"7b7115d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Consumidor(a) \/ Utente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dba481 elementor-widget elementor-widget-heading\" data-id=\"9dba481\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"#\">Entrar<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb6d4a5 e-con-full e-flex e-con e-child\" data-id=\"eb6d4a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-959b1ce elementor-widget elementor-widget-image\" data-id=\"959b1ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"975\" height=\"650\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.EOImage.jpg\" class=\"attachment-large size-large wp-image-1928\" alt=\"\" srcset=\"https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.EOImage.jpg 975w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.EOImage-150x100.jpg 150w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.EOImage-600x400.jpg 600w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.EOImage-300x200.jpg 300w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.EOImage-768x512.jpg 768w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.EOImage-18x12.jpg 18w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cbbf0c elementor-widget elementor-widget-heading\" data-id=\"1cbbf0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fornecedor de bens \/ Prestador de servi\u00e7os<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9937fe2 elementor-widget elementor-widget-heading\" data-id=\"9937fe2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"#\">Entrar<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-422719d e-con-full e-flex e-con e-child\" data-id=\"422719d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3640416 elementor-widget elementor-widget-image\" data-id=\"3640416\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"975\" height=\"650\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.RAImage.jpg\" class=\"attachment-large size-large wp-image-1927\" alt=\"\" srcset=\"https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.RAImage.jpg 975w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.RAImage-150x100.jpg 150w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.RAImage-600x400.jpg 600w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.RAImage-300x200.jpg 300w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.RAImage-768x512.jpg 768w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.RAImage-18x12.jpg 18w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-702f920 elementor-widget elementor-widget-heading\" data-id=\"702f920\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entidade reguladora e\/ou fiscalizadora<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb2dc75 elementor-widget elementor-widget-heading\" data-id=\"eb2dc75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"#\">Entrar<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4ea32b8 e-flex e-con-boxed e-con e-parent\" data-id=\"4ea32b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-81f4a63 e-con-full e-flex e-con e-child\" data-id=\"81f4a63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41741d1 elementor-widget elementor-widget-heading\" data-id=\"41741d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entidades Reguladoras \/ Fiscalizadoras<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2013a0 e-con-full e-flex e-con e-child\" data-id=\"c2013a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e0fc54 elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"9e0fc54\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;4&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:80,&quot;sizes&quot;:[]},&quot;slides_to_show_tablet&quot;:&quot;3&quot;,&quot;slides_to_show_mobile&quot;:&quot;2&quot;,&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:40,&quot;sizes&quot;:[]},&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carrossel de imagens\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 12\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/elementor\/thumbs\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hp-9kQiRpqbSErySlduw6F_jRNo2CzgwsSEzgRsur1nxO94y90UQ52klgPKYZV2eqO-rgby360gzvgcvvcr8zcqoyzsidrw26pmx3iegcazuo.jpg\" alt=\"VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hp-9kQiRpqbSErySlduw6F_jRNo2CzgwsSEzgRsur1nxO94y90UQ52klgPKYZV2eqO\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 12\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/elementor\/thumbs\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpCizxL0yGx2OhJ0Fzq6q_c8uH7HbtazBZoFhhCMSzl0NScAz4U6cOchHkBnrY7iTv-rgby352mt1f2k9e4egy44h8bwzwiuhlwkyuwz2ce0w.png\" alt=\"VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpCizxL0yGx2OhJ0Fzq6q_c8uH7HbtazBZoFhhCMSzl0NScAz4U6cOchHkBnrY7iTv\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 12\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/elementor\/thumbs\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpA-JkPLNzlujhRVIcEWNMJFAnFYoLspjzUJzHzYU20T7jwUp_LAheft7Ftu4sgAPF-rgby344sm7ds8nfhjyjhjzgvbm15msi68u7fhsds74.png\" alt=\"VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpA-JkPLNzlujhRVIcEWNMJFAnFYoLspjzUJzHzYU20T7jwUp_LAheft7Ftu4sgAPF\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 12\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/elementor\/thumbs\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpefDvHMEPA9tpBWKsLxaieEJj-sEtWSJ5v0ak9InxOut1mHe3qeUalIF3fDARfEC--rgby336yfdchx1gupg4uzhpeq85sf3efwpjy0if6dc.png\" alt=\"VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpefDvHMEPA9tpBWKsLxaieEJj-sEtWSJ5v0ak9InxOut1mHe3qeUalIF3fDARfEC-\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 12\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/elementor\/thumbs\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpk-uM_iw0YPfcOPiaqEu2GBIzihYmLxoKlqm1BWD55SuJhuxgFgIgEss8FalGc6iH-rgby32948jb7lfi7uxq8ezxy4uaf7eapkkwgj8gkjk.png\" alt=\"VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpk-uM_iw0YPfcOPiaqEu2GBIzihYmLxoKlqm1BWD55SuJhuxgFgIgEss8FalGc6iH\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 12\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/elementor\/thumbs\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpyy3rQYj_gwoHQhSXfK-RYAvbzvaKOxPlkySkZA33mGQR_6R1y57gVgBsUMu7tTb-rgby31ba1p9x9tjl0fblui6hjgf1zp6z8g8z1yhyps.png\" alt=\"VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpyy3rQYj_gwoHQhSXfK--RYAvbzvaKOxPlkySkZA33mGQR_6R1y57gVgBsUMu7tTb\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 of 12\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/elementor\/thumbs\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpFCYw6yWJWxTFUhjEKqeKs7Suztcz8fbHNa2LSHwbeg33Mpx-epmd8Pc4rhisxZ1G-rgby30dfuv8my7ky5wwza0f0y2jos038wblhkojcw0.png\" alt=\"VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpFCYw6yWJWxTFUhjEKqeKs7Suztcz8fbHNa2LSHwbeg33Mpx-epmd8Pc4rhisxZ1G\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 of 12\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/elementor\/thumbs\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpbVSTuXiMxWJ-THpvXkc7tE2bIPW5My4GNaQouKojTsWse8wUntKNlzrNxnxSwlVe-rgby2zflo17cmlmbbeicpinkcoobkazik6y03ekr28.png\" alt=\"VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpbVSTuXiMxWJ-THpvXkc7tE2bIPW5My4GNaQouKojTsWse8wUntKNlzrNxnxSwlVe\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 of 12\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/elementor\/thumbs\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpZB2bHQ7HVrWtg1lRjX-5d59rLyGfxKnsuoZfMI-fZDvXxljG_R5sz-5yabs3gEaT-rgby2yhrh762aznogw3q50w3rasyclvs82aim4m58g.png\" alt=\"VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpZB2bHQ7HVrWtg1lRjX-5d59rLyGfxKnsuoZfMI-fZDvXxljG_R5sz-5yabs3gEaT\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 of 12\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/elementor\/thumbs\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hp8DXLK5y-eS0Yy1Gpj-8QNodFHUUdQ8kJefUv8H0RegwCwIwW3PUjmFd_IbsOnX4u-rgby2wm33j3hnrqervah01d6kj27x7objszjnkoxkw.png\" alt=\"VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hp8DXLK5y-eS0Yy1Gpj-8QNodFHUUdQ8kJefUv8H0RegwCwIwW3PUjmFd_IbsOnX4u\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 of 12\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/elementor\/thumbs\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpbiSAjHUTb7kaX8o7Ef4P5TCbF9g1TyfcMUwDph8bhgvIln0WJjIdk6hCfChq5ALP-rgby2vo8wp27c5rrxcvufjlpz56upikl7oc26aqbr4.png\" alt=\"VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpbiSAjHUTb7kaX8o7Ef4P5TCbF9g1TyfcMUwDph8bhgvIln0WJjIdk6hCfChq5ALP\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"12 of 12\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/elementor\/thumbs\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hppxQ4it1ByV9TNGd3KvnaLOGrdlQwf1uNzhRS0AUtVp-5Wkrbxi__F1DQoMhtMdhJ-rgby2uqepv0x0jt52uh7v1u9drbhhtguvjokp0rpxc.png\" alt=\"VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hppxQ4it1ByV9TNGd3KvnaLOGrdlQwf1uNzhRS0AUtVp-5Wkrbxi__F1DQoMhtMdhJ\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b1bd65 e-con-full e-flex e-con e-child\" data-id=\"0b1bd65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9b9e62 elementor-widget__width-auto wd-animation-slide-from-bottom wd-animation-normal elementor-widget elementor-widget-wd_button\" data-id=\"a9b9e62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-style-round btn-size-default btn-color-primary btn-icon-pos-right\" >\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tver todas\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1b1ad2f e-flex e-con-boxed e-con e-parent\" data-id=\"1b1ad2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b08629c e-con-full e-flex e-con e-child\" data-id=\"b08629c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5776ed elementor-widget elementor-widget-heading\" data-id=\"c5776ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico em n\u00fameros<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2aa27a e-con-full e-grid e-con e-child\" data-id=\"a2aa27a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-81394b9 e-con-full e-flex e-con e-child\" data-id=\"81394b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e83304 elementor-widget elementor-widget-heading\" data-id=\"5e83304\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">440 644<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f67bc65 elementor-widget elementor-widget-heading\" data-id=\"f67bc65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fornecedores de bens e\nprestadores de servi\u00e7os registados<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b6b519 e-con-full e-flex e-con e-child\" data-id=\"8b6b519\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4ec31 elementor-widget elementor-widget-heading\" data-id=\"cc4ec31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1 417 898<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f49f05 elementor-widget elementor-widget-heading\" data-id=\"6f49f05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reclama\u00e7\u00f5es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-520c858 e-con-full e-flex e-con e-child\" data-id=\"520c858\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-447b21f elementor-widget elementor-widget-heading\" data-id=\"447b21f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8 384<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3f287a elementor-widget elementor-widget-heading\" data-id=\"c3f287a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Elogios<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98f8e1d e-con-full e-flex e-con e-child\" data-id=\"98f8e1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cadd1cf elementor-widget elementor-widget-heading\" data-id=\"cadd1cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4 250<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0276f0 elementor-widget elementor-widget-heading\" data-id=\"d0276f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sugest\u00f5es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c4422d0 e-con-full e-flex e-con e-child\" data-id=\"c4422d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6c9dc14 e-con-full e-flex e-con e-child\" data-id=\"6c9dc14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a87a330 elementor-widget elementor-widget-heading\" data-id=\"a87a330\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">35<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df4b0ea elementor-widget elementor-widget-heading\" data-id=\"df4b0ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entidades Reguladoras\/\nFiscalizadoras registadas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0896072 e-con-full e-flex e-con e-child\" data-id=\"0896072\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-573c951 elementor-widget elementor-widget-heading\" data-id=\"573c951\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Satisfa\u00e7\u00e3o de utiliza\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c618d1 elementor-widget elementor-widget-rating\" data-id=\"6c618d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"rating.default\">\n\t\t\t\t\t\t\t<div class=\"e-rating\" itemtype=\"https:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t<meta itemprop=\"worstRating\" content=\"0\">\n\t\t\t<meta itemprop=\"bestRating\" content=\"4\">\n\t\t\t<div class=\"e-rating-wrapper\" itemprop=\"ratingValue\" content=\"3\" role=\"img\" aria-label=\"Rated 3 out of 4\">\n\t\t\t\t\t\t\t<div class=\"e-icon\">\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-marked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-unmarked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"e-icon\">\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-marked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-unmarked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"e-icon\">\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-marked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-unmarked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"e-icon\">\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-marked\" style=\"--e-rating-icon-marked-width: 0%;\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-unmarked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62ebb52 elementor-widget elementor-widget-heading\" data-id=\"62ebb52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>3,2<\/b>\/4\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c2a798 e-con-full e-flex e-con e-child\" data-id=\"1c2a798\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56b7ec6 elementor-widget elementor-widget-heading\" data-id=\"56b7ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">37 847<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfc33ae elementor-widget elementor-widget-heading\" data-id=\"dfc33ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pedidos de informa\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a5e60d e-con-full e-flex e-con e-child\" data-id=\"1a5e60d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd486e2 elementor-widget__width-auto wd-animation-slide-from-bottom wd-animation-normal elementor-widget elementor-widget-wd_button\" data-id=\"dd486e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-style-round btn-size-default btn-color-primary btn-icon-pos-right\" >\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tver detalhes\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-434fbad e-flex e-con-boxed e-con e-parent\" data-id=\"434fbad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d7835b6 e-con-full e-flex e-con e-child\" data-id=\"d7835b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3327794 elementor-widget elementor-widget-heading\" data-id=\"3327794\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico em n\u00fameros<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5bb8217 e-con-full e-grid e-con e-child\" data-id=\"5bb8217\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-89ca51c e-con-full e-flex e-con e-child\" data-id=\"89ca51c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a078066 elementor-widget elementor-widget-video\" data-id=\"a078066\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/Z61vJNX2qi4&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eab6b2b e-con-full e-flex e-con e-child\" data-id=\"eab6b2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b8038d elementor-widget__width-initial elementor-widget elementor-widget-wd_button\" data-id=\"9b8038d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-style-round btn-size-default btn-color-primary btn-full-width btn-icon-pos-right\" >\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tCONSUMIDOR\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5b9594 elementor-widget__width-initial elementor-widget elementor-widget-wd_button\" data-id=\"a5b9594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-style-round btn-size-default btn-color-custom btn-full-width btn-icon-pos-right\" >\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tregisto de Operador\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39b5635 e-con-full e-flex e-con e-child\" data-id=\"39b5635\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4d8d0e elementor-widget elementor-widget-image\" data-id=\"b4d8d0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"315\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.QuemeQuem_BannersiteLRE-1024x315.jpg\" class=\"attachment-large size-large wp-image-1961\" alt=\"\" srcset=\"https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.QuemeQuem_BannersiteLRE-1024x315.jpg 1024w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.QuemeQuem_BannersiteLRE-150x46.jpg 150w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.QuemeQuem_BannersiteLRE-600x185.jpg 600w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.QuemeQuem_BannersiteLRE-300x92.jpg 300w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.QuemeQuem_BannersiteLRE-768x236.jpg 768w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.QuemeQuem_BannersiteLRE-18x6.jpg 18w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/Inicio.QuemeQuem_BannersiteLRE.jpg 1300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9528b32 e-con-full e-flex e-con e-child\" data-id=\"9528b32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88d1ba4 elementor-widget elementor-widget-wd_button\" data-id=\"88d1ba4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-style-round btn-size-default btn-color-primary btn-full-width btn-icon-pos-right\" >\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tDownload Guia\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-e844c0b e-flex e-con-boxed e-con e-parent\" data-id=\"e844c0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b005410 e-con-full e-flex e-con e-child\" data-id=\"b005410\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec99416 elementor-widget elementor-widget-heading\" data-id=\"ec99416\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informa\u00e7\u00e3o de Apoio<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67d8582 elementor-widget elementor-widget-heading\" data-id=\"67d8582\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Saiba como utilizar passo a passo o Livro de Reclama\u00e7\u00f5es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43004d4 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-wd_button\" data-id=\"43004d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-default btn-style-round btn-size-default btn-color-primary btn-full-width btn-icon-pos-right\" >\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\taceder\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-2ff8c50 e-flex e-con-boxed e-con e-parent\" data-id=\"2ff8c50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-59c3382 e-con-full e-flex e-con e-child\" data-id=\"59c3382\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e4522d elementor-widget elementor-widget-heading\" data-id=\"1e4522d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informa\u00e7\u00f5es adicionais<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6160a84 e-con-full e-grid e-con e-child\" data-id=\"6160a84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4021507 e-con-full e-flex e-con e-child\" data-id=\"4021507\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ed0f03b e-con-full e-flex e-con e-child\" data-id=\"ed0f03b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57dc123 elementor-widget elementor-widget-image\" data-id=\"57dc123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"294\" height=\"250\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpfMyJazpMamqFEADqoLL8xYzDhUJAE7is6AxnO3Gr4u7yg0g63GAFnUj84IeTu8Sn.png\" class=\"attachment-large size-large wp-image-1968\" alt=\"\" srcset=\"https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpfMyJazpMamqFEADqoLL8xYzDhUJAE7is6AxnO3Gr4u7yg0g63GAFnUj84IeTu8Sn.png 294w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpfMyJazpMamqFEADqoLL8xYzDhUJAE7is6AxnO3Gr4u7yg0g63GAFnUj84IeTu8Sn-150x128.png 150w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpfMyJazpMamqFEADqoLL8xYzDhUJAE7is6AxnO3Gr4u7yg0g63GAFnUj84IeTu8Sn-14x12.png 14w\" sizes=\"(max-width: 294px) 100vw, 294px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd36421 e-con-full e-flex e-con e-child\" data-id=\"cd36421\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7de9e7 elementor-widget elementor-widget-heading\" data-id=\"d7de9e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sobre a Dire\u00e7\u00e3o-Geral do Consumidor (DGC)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75b44ee elementor-widget elementor-widget-wd_text_block\" data-id=\"75b44ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p>A DGC, entidade integrada no Minist\u00e9rio da Economia e da Coes\u00e3o Territorial, \u00e9 respons\u00e1vel pela gest\u00e3o da plataforma LRE, e pela integra\u00e7\u00e3o das entidades reguladoras e fiscalizadoras na mesma, sendo a Imprensa Nacional da Casa da Moeda (INCM) a sua parceira tecnol\u00f3gica.<\/p><p>\u00c9, unicamente, entidade fiscalizadora na \u00e1rea da Publicidade e das Entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios, n\u00e3o possuindo compet\u00eancias de supervis\u00e3o relativamente \u00e0s outras entidades integradas na plataforma.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-904fd5a elementor-widget elementor-widget-wd_button\" data-id=\"904fd5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-style-round btn-size-default btn-color-primary btn-icon-pos-right\" >\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tVer mais informa\u00e7\u00e3o\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-092af91 e-con-full e-flex e-con e-child\" data-id=\"092af91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-66cf4a4 e-con-full e-flex e-con e-child\" data-id=\"66cf4a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5831686 elementor-widget elementor-widget-image\" data-id=\"5831686\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"124\" height=\"169\" src=\"https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpaaKmBlq-hTvaVTWcfXtQxCLr66GWlIUL_XqyOswcPg8-Wsj7Rm-HIuLy3ZBZH5hV.png\" class=\"attachment-large size-large wp-image-1969\" alt=\"\" srcset=\"https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpaaKmBlq-hTvaVTWcfXtQxCLr66GWlIUL_XqyOswcPg8-Wsj7Rm-HIuLy3ZBZH5hV.png 124w, https:\/\/elivulu.org\/wp-content\/uploads\/2025\/12\/VS6Ql86nxnTqMuJspF6OAMPJ1u3o5p-1b4h9uOEO3F_JQdcUoFp72y1VtuZkR4hpaaKmBlq-hTvaVTWcfXtQxCLr66GWlIUL_XqyOswcPg8-Wsj7Rm-HIuLy3ZBZH5hV-9x12.png 9w\" sizes=\"(max-width: 124px) 100vw, 124px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1bad164 e-con-full e-flex e-con e-child\" data-id=\"1bad164\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87e8818 elementor-widget elementor-widget-heading\" data-id=\"87e8818\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63adfdd elementor-widget elementor-widget-wd_text_block\" data-id=\"63adfdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p>As Entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (RAL), maioritariamente constitu\u00eddas por centros de arbitragem de conflitos de consumo, s\u00e3o entidades privadas habilitadas pelo Minist\u00e9rio da Justi\u00e7a e pela Direc\u00e7\u00e3o-Geral do Consumidor, com poderes para mediar e arbitrar conflitos.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c3a5a5 elementor-widget elementor-widget-spacer\" data-id=\"5c3a5a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6687bf7 elementor-widget elementor-widget-wd_button\" data-id=\"6687bf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-left\" >\n\t\t\t<a class=\"btn btn-style-default btn-style-round btn-size-default btn-color-primary btn-icon-pos-right\" >\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tVer mais informa\u00e7\u00e3o\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Fazer Reclama\u00e7\u00e3o Pedir Informa\u00e7\u00e3o Consultar Reclama\u00e7\u00e3o Elogiar ou Sugerir Bem-vindo ao LIVRO DE RECLAMA\u00c7\u00d5ES Um instrumento de cidadania legalmente consagrado<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1912","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Livro de Reclama\u00e7\u00f5es - ELIVULU Editora<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elivulu.org\/en\/livro-de-reclamacoes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Livro de Reclama\u00e7\u00f5es - ELIVULU Editora\" \/>\n<meta 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